Workspace / HelpPilot

A little help for your setup.

Link your TV, choose what to share, then organise it from a bigger screen.

Link a TV

Open Link to tivihero.app in TiviHero on the TV. On Your TVs, choose Add TV, enter the code the TV shows and give it a name. Approve only a code displayed on your own TV. Rename or unlink a TV from the … menu next to its name.

Choose what to share

Categories and Live groups have separate sharing controls on the TV, under Settings → Provider accounts → Link to tivihero.app. Category sharing allows the order and visibility of Live TV, Movies and Series categories. Live group sharing adds eligible channel names and the groups you make from them.

To start Live groups, choose Set up Live group sharing, review the consent, then choose Allow Live group sharing for your provider. Keep TiviHero open for the first upload. Larger libraries need preparation before upload progress appears.

One workspace per TV

Choose a TV in the left rail; everything you see is for that TV only. Live TV, Movies and Series arrange its categories. Search with plain text or wildcards (* any text, ? one character, \ for a literal symbol), then select rows to show, hide or move them together. Drag the handle, or press Alt + ↑ / ↓, to reorder.

Groups are Live TV → My groups on the TV, for everyone. A channel can be in several groups and stays in its provider category. The full channel list loads in pages in the background, so search covers what has loaded so far. A TV can have up to 100 groups and 20,000 channel places.

Review, send and wait for confirmation

Edits stay in this browser tab until you send them; closing the tab discards them. The button at the top right counts unsent changes and opens the tray, where you can undo any line, review and send. Categories and groups are separate sends. Waiting for TV means the website has saved them; On TV appears only after the TV confirms. TiviHero applies changes while it is open and nothing is playing, usually within a minute or two; a playing channel or the screensaver pauses it. Saved changes stay on the TV offline.

TV not seen means the changes are saved but the TV hasn’t checked in for 10 minutes, for example while watching or asleep: they apply once TiviHero is open and idle, there’s nothing to resend. Not saved means nothing reached the TV; Retry sends exactly what you reviewed. TV changed means its layout changed meanwhile; Reload latest keeps your edits for a new review. Undo last send restores the layout from before your last confirmed send.

Copy groups to other TVs

On the Groups tab, choose Copy groups to other TVs. Channels are matched by name and provider category as suggestions only: you confirm each match, and approve or skip each group. A same-name group on the other TV keeps its channels and gains the ones you confirm; nothing is deleted. The copies arrive as unsent changes on each TV, and each TV is sent and confirms on its own.

What stays on your TV?

Provider credentials, provider addresses, playlists, stream URLs, artwork, EPG and streaming content. Sharing sends only the minimal organisation metadata you explicitly allow. Protected channels and categories stay local.

Account → Sign out ends this browser session. TVs remain linked and keep their saved setup.

Trial check and privacy

On first start, and now and then afterwards, TiviHero asks this service whether the TV is in its 14-day trial or which plan its account has. The TV sends only a one-way code made from its Android ID, never the ID itself, your provider details or what you watch. We store a further scrambled form of that code with the trial dates, so the same TV cannot start a new trial. It is deleted 12 months after the TV last checked in.

Read the Privacy policy, or see how to delete your account or data.

Design previews

These use fictional data. Their controls do not change a TV.